Terms and Conditions

Please read these Terms carefully. Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information. These Terms explain subscriptions, acceptable use, liability, and your responsibilities when using customer-owned social workflows on dedicated devices.

We are Riley Venture LLC, doing business as Acmestud.io, and we operate SocialFleet AI. We provide US-based mobile device infrastructure, remote access, uptime monitoring, and optional managed workflow support for business customers.

These Terms govern your access to and use of our websites, onboarding flows, device provisioning, remote access tools, support channels, documentation, and related services (collectively, the "Services").

When we say "you" or "your," we mean both you as an individual user and any company, client, or entity you represent. You represent that you have authority to bind that entity to these Terms.

You accept these Terms by creating an account, requesting a demo, signing an order form, paying any fee, or accessing or using the Services.

These Terms begin on the date you accept them and continue until your account or subscription is terminated under Section 12.

We may amend these Terms by giving you at least 30 days written notice by email or in-product notification. If you do not agree to a change, you may cancel your subscription with effect from the change date by written notice during the notice period.

If a change is administrative, clarifies an obvious error, or introduces a feature that imposes no additional obligation on you, it may take effect immediately.

We provide dedicated US-based smartphone infrastructure and related operational support for mobile-first social workflows. Depending on your plan, Services may include device provisioning, numbers support, remote access, uptime monitoring, managed posting workflows, fleet deployment, replacement devices, and reporting.

SocialFleet AI is infrastructure for customer-owned account workflows. We do not sell social media accounts, warmed accounts, fake engagement, guaranteed virality, or platform evasion services.

Features may vary by plan and may change over time as we improve the Services. Our Services are not legal, financial, or compliance advice. You must make your own assessments and implement appropriate review before relying on any workflow, report, or recommendation.

You must keep account information accurate, protect credentials, and notify us promptly of suspected unauthorized access.

You control access for your authorized users and remain responsible for their compliance with these Terms and with applicable platform rules.

Paid plans, pricing, device counts, and included features are shown in your order flow, quote, or plan description. Unless otherwise stated, subscriptions renew for successive periods equal to the prior billing period.

You authorize us or our payment processor to charge applicable fees and taxes to your selected payment method at the start of each billing cycle.

Upgrades and seat or device increases may take effect immediately and be charged on a pro rata basis. Downgrades generally take effect at the next billing cycle unless otherwise agreed in writing.

All fees are final. SocialFleet AI does not offer refunds. Our No Refund Policy forms part of these Terms and explains why dedicated device infrastructure costs make refunds unavailable.

You must not, and must ensure authorized users do not:

• use the Services in violation of law or third-party rights
• use the Services for spam, fake engagement, impersonation, fraud, or platform evasion
• resell, sublicense, or share access outside your authorized team without written approval
• attempt to reverse engineer, scrape, overload, or disrupt the Services except where permitted by law
• upload malware or use the Services to harm devices, accounts, or third-party platforms
• misrepresent SocialFleet AI as an account marketplace or guaranteed growth service

You are solely responsible for complying with the terms, policies, and community standards of TikTok, Instagram, YouTube, and any other platform you use through customer-owned accounts on our devices.

The Services are designed for legitimate owned-account workflows. You represent that you have the rights and permissions needed to operate the accounts, content, and workflows you run on dedicated devices.

We do not control third-party platforms and are not liable for account restrictions, suspensions, content removals, or policy changes imposed by those platforms.

We and our licensors own all intellectual property in the Services, including software, interfaces, documentation, designs, and trademarks. No rights are granted except as expressly stated in these Terms.

You retain ownership of your content, account workflows, and customer data. You grant us a limited license to host, process, and use that material solely to provide and improve the Services and meet legal obligations.

Our handling of personal information is described in our Privacy Policy. You must only provide personal information you are lawfully permitted to disclose to us.

You are responsible for backing up workflow data and maintaining your own records of account operations where required.

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties not expressly set out in these Terms.

We do not warrant uninterrupted device availability, account performance, platform outcomes, or error-free operation. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity.

To the maximum extent permitted by law, our aggregate liability arising out of or related to the Services in any 12-month period is limited to the fees you paid to us for the Services giving rise to the claim in that period.

We may suspend or limit the Services if we reasonably believe there is unauthorized access, non-payment, abuse, legal risk, or a material breach of these Terms.

Either party may terminate for material breach not cured within 14 days of written notice, or immediately if the other party becomes insolvent.

On termination, your access ends and fees already due remain payable. Sections that by nature should survive will survive, including payment obligations, acceptable use, disclaimers, liability limits, and governing law.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

These Terms, your order or plan description, our Privacy Policy, and No Refund Policy form the entire agreement between you and us regarding the Services.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. The courts located in Delaware will have exclusive jurisdiction, except where prohibited by law.

Questions about these Terms may be sent to hello@socialfleet.ai.