Privacy Policy

This Privacy Policy explains how Riley Venture LLC, doing business as Acmestud.io("we," "us," or "our"), collects, uses, discloses, and protects personal information in connection with SocialFleet AI, our websites, onboarding flows, support channels, and related business services (collectively, the "Services").

Our Services are designed for business customers and their authorized representatives. By using the Services or providing personal information to us, you agree to this Privacy Policy.

We may collect the following categories of information:

• identity and contact data, such as name, company, job title, email, phone number, and billing address
• account and profile data, such as login credentials, preferences, support requests, and communications with us
• billing and transaction data processed by our payment providers
• service usage data, such as device inventory references, workflow notes, support tickets, and operational logs needed to deliver the Services
• technical data, such as IP address, browser type, device identifiers, pages viewed, and diagnostic information

We do not intentionally collect sensitive personal information unless required for a specific lawful purpose and with appropriate consent where required.

We collect information when you:

• request a demo, create an account, or purchase a plan
• communicate with us by email, chat, phone, or support channels
• use our websites, dashboards, or remote access tools
• connect integrations or submit onboarding details for fleet setup

We may also receive information from payment processors, analytics providers, and service providers that help us operate the Services.

We use personal information to:

• provide, operate, secure, and maintain the Services
• provision devices, remote access, and support workflows
• process payments, invoices, and account administration
• respond to support requests and communicate about the Services
• improve product performance, reliability, and customer experience
• detect fraud, abuse, and unauthorized access
• comply with legal obligations and enforce our Terms

We may disclose personal information to:

• service providers that host infrastructure, process payments, provide analytics, or deliver customer support
• professional advisers such as lawyers, accountants, or insurers
• regulators, courts, or law enforcement when required by law or valid legal process
• acquirers or successors in connection with a merger, financing, or sale of assets

We do not sell personal information. We do not use customer data to provide fake engagement, account resale, or unrelated advertising profiles.

Information may be processed in the United States or other locations where we or our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. Backup retention may continue for a limited period for disaster recovery and audit purposes.

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain uses.

You may opt out of marketing emails by using the unsubscribe link in a message or contacting us directly. Service-related communications may still be sent while you maintain an active account.

To make a privacy request, contact hello@socialfleet.ai.

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and understand usage trends. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

The Services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time by posting a revised version with a new effective date. Material changes may be communicated by email or in-product notice where appropriate.

Riley Venture LLC (DBA Acmestud.io)
Email: hello@socialfleet.ai